Useful Info

FREQUENTLY ASKED QUESTIONS

By Jul 21, 2020 Sep 3rd, 2020 No Comments

FREQUENTLY ASKED QUESTIONS

SWIMMING POOLS

Which pools can I use on site?

There are various swimming pools situated around the resort.
The CLC San Diego Suites and CLC Santa Cruz Suites pools are for residents of the California Beach resort only.

For information about which pool(s) is nearest to your apartment and/or heated in the colder months check out the Swimming Pool Map.

Do you provide pool towels?

Pool towels are provided for you in your apartment.

Is there a heated swimming pool?

There is one pool accessible to all guests that is heated in winter (usually November to May) next to Zacary’s restaurant.

Other heated pools may be available depending on the resort you are staying at. The CLC San Diego Suites and CLC Santa Cruz Suites pools are for residents of California Beach resort only.

Please contact Reception if you have any doubts as to which pools you can use during your stay.

BEACH / TOWN

How far is the beach?

CLC Club La Costa World is just a 5-10-minute walk from the beach and a free resort road train can transport you to and from the nearest access point.

How far away is the nearest town?

Fuengirola town is approximately 2km from the resort.

Are there any local buses?

Local buses between Fuengirola and Marbella operate every half an hour, picking up at bus stops located along the motorway; the closest of these is at the petrol station adjacent to the resort  (bus number 220).

CHILDREN FACILITIES

Are cots and highchairs available?

A travel cot, for babies up to two years, can be requested for a small fee.

Highchairs and stair gates can be requested free of charge. All can be ordered via Reception when needed.

DOCTOR

Is there a doctor on resort?

A private medical centre is not far from Reception in Marina del Sol and is available at certain times:

Mon-Fri | 11:30 – 13:30

 

In case of an emergency or if you need a doctor outside these hours, please do not hesitate to contact Reception.

Emergency Extensions

California Beach Reception
Landline: +34 952 669 934
70550 | 70552

Club La Costa World Reception
Landline: +34 952 669 900
70520 | 70522

RESORT FACILITIES

Is there a fitness centre on site?

The fitness centre is currently closed.

Since the beginning of the COVID-19 outbreak, we have been carefully monitoring the progression of the virus and closely following the advice of Spain’s public health authorities.  To be able to guarantee the safety of our guests and team of staff we have made the difficult but important decision to keep this outlet closed. Please remain safe and above all enjoy quality time as a family.

We know that exercise is important to you and as such here are some suggested alternatives; swimming, family walks or jogging along one of the many routes available to you.

Is there a tennis court available?

For tennis reservations and equipment rental, please call Guest Services 70527:

– Ping Pong  €3.35
– Artificial grass court (per hour) € 6.70
– Court (per hour) € 5.55
– Tennis racket € 3.35
– Tennis balls (tube of 3 balls) € 6.00

Is WiFi available?

WiFi is available free of charge in the main areas on resort and in all apartments.

Please note that there is a restriction on downloads in order to accommodate all of our guests’ needs: 1Mb/s with a download allowance of 300 Mb per day. If you exceed the daily allowance, the speed will not resume until the following day. Unfortunately, this service is not suitable for VoIP calls or video streaming.

Is there free parking on the resort?

Yes, car parking is free.

Some resorts offer an enclosed garage; you may be asked for a refundable deposit in cash for the garage key.

SHOPS

Is there an on-site supermarket?

We have one shop on-site for food and toiletry essentials.

ZAC’s:  next to Sunset Lounge in CLC San Diego Suites

A local mini-market is situated on Calle de la Playa and larger supermarkets are within walking distance of the resort.

When are the local markets?

La Cala de Mijas – Wednesdays and Saturdays.
Fuengirola – Tuesdays and Saturdays.

MONEY

Where is the nearest cash point?

There are 2 cash points on the resort, one situated outside CLC San Diego Suites Clubhouse and another one located opposite Marina del Sol reception.

Is it possible to exchange money at reception?

Should you need to exchange money you can do so at Reception but please bear in mind that this facility is strictly limited to cash exchanges and only for the main currencies. Please contact Reception for the times when this service is available.

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